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Lumata Health
Remote, United States
9 days ago
Lumata Health
Remote, United States
9 days ago

Description

We are seeking a passionate and persuasive Enrollment Specialist to enroll patients who are suffering from chronic, potentially blinding diseases such as glaucoma, diabetic retinopathy and age-related macular degeneration in our care management program. The Enrollment Specialist will interact with prospective patients from partner practices to convince them to enroll in our care management program so that we can help them manage their chronic condition. The Enrollment Specialist will use their disease-specific knowledge and in-depth understanding of our program to highlight the value of our program to each prospective enrollee and convince them to participate. This position allows compassionate clinical staff to engage with patients primarily from the comfort of the enrollment specialist’s own home. 

Lumata Health is a technology-enabled healthcare services company with a simple mission: We help people see the world. We are a diverse team of clinicians, care coordinators, care management specialists, engineers, data scientists, and behavioral experts innovating to overcome the complex barriers to effective and efficient eye care. Our team is pioneering the use of direct patient engagement, technology, telehealth, and advanced analytics to apply ground-breaking methods of identifying, managing, and treating patients at risk of vision-threatening diseases. And we do it all with every action focused on our shared values of care, trust, excellence, collaboration, and innovation.

Enrollment Specialist Responsibilities:

  • Enrolling patients in a support program to help them better manage their chronic condition.
  • Maintaining accurate records of enrollment activities.
  • Working with leadership to improve the enrollment process


Requirements

Requirements:

  • 2+ years of work experience in public health, eye care, or a related field.
  • Certified Ophthalmic Technician (COT),  Licensed Practical Nurse (LPN), licensed social worker, or other similarly licensed or certified “clinical staff.” 
  • Proficient with Electronic Medical Record (EMR) systems, preferred.
  • Ability to work in a team environment with very little supervision.
  • Outstanding communication skills, both written and verbal.
  • Excellent organizational skills.
  • Excellent customer service.
  • Compassion and empathy. 
  • Ability to work remotely with reliable Wifi access. 
  • Ability to work during times that individuals are most likely to engage.  

Work Environment:

In order to perform the essential functions of this job, you must have a dedicated remote workspace, and a wireless connection with a minimum of 10Mbps of download speed and 1 Mbps of upload speed of dedicated internet bandwidth for each person working from home; the workspace is private and has low to no noise level as you will be on phone calls with patients. It is very important that your workspace is HIPAA compliant; your company issued laptop/pc must maintain visibility that only you can access as you'll be handling patient data. You are also expected to have your camera on during virtual meetings, therefore, you must be in a designated workspace/room for privacy. 

Core Competencies:

Resourcefulness/Initiative, Listening, Persuasion, Adaptability, Attendance/Punctuality, Customer Focus, Communications – Verbal and Written, Motivating/Coaching, Integrity, Enthusiasm/Passion

Job Information

  • Job ID: 59225088
  • Location:
    Remote, United States
  • Position Title: Enrollment Specialist
  • Company Name: Lumata Health
  • Job Specialties: Clinical Application Support Specialist
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: Associates Degree
  • Min Experience: 2-3 Years
  • Required Travel: None
  • Salary: $37,000.00 - $45,000.00 (Yearly Salary)

Please refer to the company's website or job descriptions to learn more about them.

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